(a) that is knowingly false or misleading, defamatory, infringing, obscene, indecent, threatening or invasive of a person's privacy or unlawful in any way; (b) which you do not own or for which you have not obtained all necessary licences and/or approvals as may be required by law; (c) which is technically harmful (including, without limitation, files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer); (d) impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with anyone or any entity; (e) deleting any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; (f) falsifying the origin or source of software or other material contained in a file that is uploaded; (g) advertising or offering to sell any goods or services, or conducting or forwarding surveys, contests or chain letters, or downloading any file posted by another user of our Website that you know, or reasonably should know, cannot be legally distributed in such a manner.

Any inappropriate content will be removed from our Website and social media accounts. If in doubt, please do not share your content with ITC. If you post on, or transmit to, our Website any material of the type prohibited under the above paragraphs or any applicable laws and regulations, and ITC incurs any costs, expenses, liability or losses as a result then you agree to indemnify ITC for all such costs, expenses, liability or losses.

 

2. Using personal information

Personal information submitted to us through our Website will be used for the purposes specified in this Policy or on the relevant pages of the Website.

We may use your personal information to:

(a) administer our Website and activities;(b) personalise our Website and services for you;(c) enable your use of the services available on our Website;(d) send you non-marketing commercial communications];(e) send you email or SMS notifications that you have specifically requested];(f) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);(g) send you communications relating to our activities which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require such communications);(h) deal with enquiries and complaints made by or about you relating to our Website;(i) keep our Website secure and prevent fraud; (j) verify compliance with the terms and conditions governing the use of our Website; (k) make your account information available on the ecomConnect members tab; and (l) send you messages from members wanting to contact you; (m) use business profile information to generate fully anonymized analytics.

 

3. Disclosing personal information

We may disclose your personal information:

(a) to the extent that we are required to do so by applicable law; (b) in connection with any ongoing or prospective legal proceedings; and (c) in order to establish, exercise or defend our legal rights.

We may disclose your personal information to any of our officials, professional advisers, consultants, suppliers, subcontractors and auditors insofar as reasonably necessary for the purposes set out in this Policy.

We may disclose your personal information to any other agency of the United Nations, international organization, public and private sector entity insofar as reasonably necessary for the purposes set out in this Policy. Any compliance with national data protection legislation or cooperation with national or regional data protection authorities is always without prejudice to ITC’s privileges and immunities under domestic and international law. You note that ITC cannot be compelled to disclose any information acquired while carrying out its work. More specifically, the ITC privilege of non-disclosure must be respected.

 

4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which ITC undertakes its activities in order to enable us to use the information in accordance with this Policy.

Personal information that you publish on our Website or submit on our Website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this Section.

 

5. Retaining, destruction, and archiving of personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. ITC discourage the retention of data for longer that it is necessary.

We will delete personal data when:

(a) they are no longer necessary for the purposes for which they were collected or otherwise further processed; (b) you withdraw your consent for processing; or objected to the processing.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

(a) of there is a legitimate reason for archiving them: for instance, the data may be necessary for ensuring long-term provision of ITC services, or for statistical, scientific or historical purposes, or for accountability of trade related technical assistance;(b) to the extent that we are required to do so by applicable law;(c) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and(d) in order to establish, exercise or defend our legal rights.

 

6. Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on secure and encrypted (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our Website confidential; we will not ask you for your password (except when you log in to our Website).

 

7. Third-party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

 

8. Cookies 

You are hereby informed that, when you visit the ITC Website, register or supply personal information through the ITC Website, cookies may automatically be installed on your browser software of your computer, mobile phone or handheld device.

Cookies are small data files made up of letters and numbers placed onto your computer or other mobile devices when you access our Website. ITC uses cookies to collect information about you to the extent necessary to ensure its Website functionality and performance as well as for the purpose of targeting its audience and tailoring the content offered to the public both on its Website and elsewhere. We send cookies when you visit our Website, respond to online surveys or polls, or request information. Accepting the cookies used on our Website does not give us access to your personally identifiable information, but we can use the cookies to identify your computer. Encrypted information gathered from cookies is used to understand the performance of our Website, improve your experience while using it and to remind you of our activities. However, this information is anonymous and based on behaviour rather than on personally distinguishable features.

If you do not wish to have cookies installed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of ITC Website may not function properly.

Setting cookies allows ITC to provide you with a better service, to improve your experience on our Website, to understand how ITC Website and other communication efforts are performing.

Some of the cookies you may receive when visiting ITC Website are not related to ITC. For example, if you visit sections of our Website that contain embedded content such as a Twitter feed, or contain a plugin such as a Facebook like button, you may receive cookies delivered from these websites. ITC does not govern the settings or use of these third-party cookies, so we suggest that you visit these websites for more information about their cookies and applicable privacy policies. ITC cannot be held responsible for the privacy of data collected by websites that it does not own or manage, even if these websites link to our Website. Modern web browsers provide the ability to disable all cookies or only third-party cookies.

 

9. Contact details

This Website is owned and operated by ITC.

You can contact us to verify or rectify your personal data:

(a) using our Website contact form;(b) by email, using the email [email protected].

 

10. Amendments

We may update this Policy from time to time by publishing a new version on our Website. We thus encourage you to visit this section of the ITC Website regularly in order to keep up to date with any changes. Changes to the Policy will apply from the date they are posted on our site and shall not apply retroactively.

We may notify you of changes to this Policy by email or through the private messaging system on our Website.